PUBLIC OFFER

This English version is provided for information purposes. In the event of any discrepancy between the Russian and English versions, the Russian version shall prevail. This document constitutes a public offer by Individual Entrepreneur Artem Gennadyevich Kovalenko, hereinafter referred to as the “Service Provider”, and sets out the terms for entering into an agreement for the provision of hotel services to individuals. Acceptance of the Offer constitutes the conclusion of the Agreement between the Service Provider and the Customer on the terms of this Offer, the Accommodation Rules, the Price List and the individual terms of the relevant Booking.

1. TERMS AND DEFINITIONS

1.1. Service Provider means Individual Entrepreneur Artem Gennadyevich Kovalenko, providing hotel services under the InPremium brand.

1.2. Customer means an individual who makes a Booking and enters into the Agreement with the Service Provider on the terms of this Offer.

1.3. Guest means an individual who directly receives hotel services and stays in the Room. The Customer may also be a Guest.

1.4. Accommodation Facility means the relevant facility of the Service Provider included in the Unified Register of Classified Facilities in the Tourism Industry, details of which are specified in Section 2 of the Offer.

1.5. Room means a room (apartment) forming part of the room inventory of the relevant Accommodation Facility and intended for the temporary accommodation of Guests.

1.6. Booking means an order for hotel services placed by the Customer through the booking system on the Service Provider’s Website.

1.7. Booking Confirmation means information sent to the Customer by the Service Provider or by the booking system used by the Service Provider, confirming the Booking and containing its individual terms, including the selected Accommodation Facility and Room, the stay period, number of Guests, price and other terms of the relevant Booking.

1.8. Offer means this public offer for entering into an agreement for the provision of hotel services.

1.9. Acceptance means the Customer’s full and unconditional acceptance of the terms of the Offer by making a Booking and making the payment (prepayment) required under the terms of the Booking.

1.10. Agreement means the agreement for the provision of hotel services entered into between the Service Provider and the Customer by Acceptance of the Offer. The terms of the Agreement are determined by the Offer, the Accommodation Rules, the Price List and the individual terms specified in the Booking Confirmation.

1.11. House Rules means the rules governing accommodation and conduct at InPremium Accommodation Facilities established by the Service Provider and available on the Service Provider’s Website at: https://inpremiumhotel.com/en/hotel-rules.

1.12. Price List means the list of charges for additional services and certain costs related to restoration, treatment, repair, replacement or loss of property in the cases provided for by the Agreement and the House Rules, available on the Service Provider’s Website at: https://inpremiumhotel.com/en/price-list.

1.13. Website means the official website of the Service Provider available at: https://inpremiumhotel.com.

2. DETAILS OF THE SERVICE PROVIDER AND ACCOMMODATION FACILITIES

2.1. Service Provider: Individual Entrepreneur Artem Gennadyevich Kovalenko, Primary State Registration Number of Individual Entrepreneur (OGRNIP) 323619600081042, Taxpayer Identification Number (INN) 615429209604. The Service Provider provides hotel services under the InPremium brand.

2.2. Hotel services are provided by the Service Provider at the following Accommodation Facilities:

2.2.1. Neva Towers Type of Accommodation Facility: hotel. Address: 22, Building 1 and 2, 1st Krasnogvardeyskiy Proezd, Moscow, Russia. Unique registry record number: C772026023542. Entry in the Unified Register of Classified Facilities in the Tourism Industry: https://tourism.fsa.gov.ru/ru/resorts/hotels/019d47e5-9a6e-7626-b447-9b5cab52beac/about-resort

2.2.2. Federation Tower Type of Accommodation Facility: hotel. Address: 12 Presnenskaya Embankment, Moscow, Russia. Unique registry record number: C772026022915. Entry in the Unified Register of Classified Facilities in the Tourism Industry: https://tourism.fsa.gov.ru/ru/resorts/hotels/019d057b-202b-7612-bd05-47d50af352c6/about-resort

2.3. The specific Accommodation Facility and Room are selected when the Booking is made and are specified in the Booking Confirmation.

3. SUBJECT MATTER OF THE AGREEMENT

3.1. The Service Provider undertakes to provide the Guest with a Room for temporary accommodation for the agreed period and to provide other services included in the relevant Booking, and the Customer undertakes to accept and pay for such services in accordance with the procedure and on the terms established by the Agreement.

3.2. The specific Accommodation Facility, Room, check-in and check-out dates and times, number of nights, number of Guests, accommodation price and other individual terms are determined when the Booking is made and recorded in the Booking Confirmation.

3.3. The characteristics of the Room, its equipment and the list of services included in the accommodation price are specified on the Website and/or in the booking system when the Booking is made.

4. BOOKING AND CONCLUSION OF THE AGREEMENT

4.1. The Booking is made by the Customer through the booking system available on the Service Provider’s Website.

4.2. When making a Booking, the Customer selects the Accommodation Facility and Room, dates of stay, number of Guests and other available Booking parameters and provides the information required to process the Booking.

4.3. Before making the Booking, the Customer is provided with information on the accommodation price and the terms of the relevant Booking.

4.4. To complete the Booking, the Customer makes payment (prepayment) in the amount specified by the terms of the relevant Booking.

4.5. Making the Booking and the Customer’s payment (prepayment) as required by the terms of the Booking constitute Acceptance of the Offer.

4.6. From the moment of Acceptance, the Agreement between the Service Provider and the Customer is deemed concluded in writing on the terms of the Offer, the Accommodation Rules and the individual terms of the relevant Booking.

4.7. After the Booking is made, a Booking Confirmation is sent to the Customer using the contact details provided by the Customer.

4.8. The Booking Confirmation forms an integral part of the Agreement and sets out its individual terms.

4.9. By accepting the Offer, the Customer confirms that, before entering into the Agreement, the Customer was given the opportunity to review the Offer, the Accommodation Rules and the Price List.

4.10. By accepting the Offer, the Customer confirms that the Customer has read the Accommodation Rules and undertakes to comply with them and to ensure compliance by the Guests for whom the Booking was made and by other persons admitted to the Room by the Customer or the Guests.

4.11. The House Rules form an integral part of the Agreement and are available on the Website at: https://inpremiumhotel.com/en/hotel-rules.

4.12. The Price List forms an integral part of the Agreement and is available on the Website at: https://inpremiumhotel.com/en/price-list.

4.13. The Service Provider may use information systems, software and third-party services to process, arrange, accept payment for and confirm Bookings.

5. SERVICE PRICE AND PAYMENT PROCEDURE

5.1. The price of hotel services is determined based on the Room selected by the Customer, the stay period, number of Guests, rate and other Booking terms and is displayed when the Booking is made and in the Booking Confirmation.

5.2. The Booking price includes hotel services and any other services expressly stated as included in the price of the relevant Booking.

5.3. Payment (prepayment) is made by the Customer in the amount and in accordance with the procedure specified when the Booking is made.

5.4. Upon check-in, the Customer must pay the full accommodation price, taking into account any payment (prepayment) previously made.

5.5. The Customer’s payment obligation is deemed fulfilled when the funds are received by the Service Provider or by a person authorised by the Service Provider to accept payments.

5.6. Additional services not included in the Booking price are paid for separately at the price communicated to the Customer or Guest before the relevant service is ordered.

5.7. If the Customer changes the Booking terms, including the stay period, number of Guests or Room, the service price may be recalculated based on the terms and prices applicable to the amended Booking.

6. BOOKING CANCELLATION, NO-SHOW AND REFUNDS

6.1. The Customer may cancel the Booking in accordance with the procedure set out in this Section.

6.2. If the Booking is cancelled before the check-in date, the payment (prepayment) made by the Customer is refunded in full.

6.3. If the Booking is cancelled on the check-in date, or in the event of late arrival or no-show of the Guest, the Service Provider may retain an amount equal to the price of one night’s accommodation.

6.4. In the event of the Guest’s early departure, the unused accommodation period is refunded less the price of one night’s accommodation.

6.5. To cancel a Booking, the Customer contacts the Service Provider using the contact details specified on the Website or uses the cancellation method provided by the booking system, if available.

6.6. Refunds are made using the same payment method originally used, unless another method is agreed by the Parties and permitted by the laws of the Russian Federation.

6.7. The time required for refunded funds to be credited depends on the payment method, payment organisation and the Customer’s bank and is calculated subject to the requirements of the laws of the Russian Federation.

7. CHECK-IN, STAY AND CHECK-OUT PROCEDURE

7.1. Standard times: check-in from 15:00; check-out by 12:00. All times are Moscow time.

7.2. For check-in, the Guest must present the original identity document required to complete check-in and obtain access to the relevant Accommodation Facility.

7.3. Only Guests whose details have been provided to the Service Provider in the prescribed manner may stay in the Room.

7.4. Accommodation of additional Guests beyond the number specified in the Booking is permitted only with the Service Provider’s prior approval and may be subject to an additional charge.

7.5. Early check-in and late check-out are subject to availability and prior approval by the Service Provider.

7.6. For late check-out between 12:00 and 18:00, a fee of RUB 1,500 is charged for each hour. For check-out after 18:00, a fee equal to the price of one night’s accommodation is charged.

7.7. The procedure for access to the Accommodation Facilities, issuance of passes, receipt and return of keys and key cards, requirements applicable to Guests’ stay, restrictions on events and other accommodation conditions are established by the Accommodation Rules.

8. SECURITY DEPOSIT

8.1. Upon check-in, the Customer must pay a Security Deposit. Payment of the Security Deposit is a mandatory condition of check-in.

8.2. The Security Deposit is RUB 10,000 unless a different amount is established by the terms of the relevant Booking and/or the Accommodation Rules.

8.3. The Security Deposit does not constitute payment for accommodation and is refundable after the Guests’ check-out and inspection of the Room, provided that the Customer has no outstanding debt to the Service Provider and there are no grounds for withholding funds.

8.4. The Security Deposit may be applied towards the Service Provider’s claims arising from: • damage to or loss of the Service Provider’s property through the fault of the Customer or Guests; • loss of keys, key cards or other property provided to the Customer or Guests; • expenses incurred by the Service Provider in remedying the consequences of a breach of the Accommodation Rules by the Customer or Guests; • fines, charges and other monetary claims imposed on the Service Provider by the property management company as a result of acts or breaches by the Customer or Guests; • the Customer’s outstanding payment for services provided and other monetary obligations under the Agreement.

8.5. The amount withheld is determined based on the price specified in the Price List where the relevant service, work or property is listed in the Price List; based on the actual cost of the required work, repair or replacement where the relevant item is not listed in the Price List or its price is stated as “from”; and, where a monetary claim is made by the property management company, based on the amount of such claim.

8.6. If the Service Provider’s claims exceed the amount of the Security Deposit, the Customer must reimburse the difference in accordance with the Agreement.

8.7. If there are no grounds for withholding, the Security Deposit is refunded to the Customer after check-out and inspection of the Room using the same method by which it was paid or another method agreed by the Parties.

9. RIGHTS AND OBLIGATIONS OF THE PARTIES

9.1. The Service Provider shall: • provide the Guest with a Room corresponding to the Booking terms for the agreed stay period; • ensure the proper quality of hotel services in accordance with the Agreement and the requirements of the laws of the Russian Federation; • provide the Customer and Guest with necessary and accurate information about the services provided; • ensure the confidentiality of information received from the Customer and Guests in accordance with the laws of the Russian Federation; • where grounds for a refund exist, make such refund in accordance with the Agreement and the laws of the Russian Federation.

9.2. The Service Provider may: • require the Customer and Guests to comply with the Agreement and the Accommodation Rules; • require compensation for damage caused to the Service Provider’s property through the fault of the Customer, Guest or other persons admitted to the Room by them; • require payment for additional services ordered by the Customer or Guest; • access the Room without prior approval from the Customer or Guest in emergencies, including in the event of a risk of fire, flooding, accident, harm to life, health or property, and in other cases provided for by the laws of the Russian Federation; • withdraw from the Agreement in the cases and in accordance with the procedure provided for by the laws of the Russian Federation and the Agreement.

9.3. The Customer shall: • provide accurate information required to arrange and perform the Booking; • make all payments provided for by the Agreement in full and on time; • read the Accommodation Rules and ensure compliance with them by the Guests for whose benefit the Booking was made; • provide the Guests with the information necessary for check-in and accommodation; • compensate for damage caused through the Customer’s fault or the fault of the Guests in the cases and in accordance with the procedure provided for by the Agreement and the laws of the Russian Federation.

9.4. The Guest shall: • present the original identity document upon check-in; • comply with the Accommodation Rules; • comply with fire safety requirements and maintain public order; • use the Room and the property located in it only for their intended purposes; • immediately notify the Service Provider of accidents, malfunctions and other circumstances capable of causing damage to the Room, property or third parties; • vacate the Room no later than the established check-out time; • comply with the access rules established by the Service Provider for the relevant Accommodation Facility.

10. LIABILITY OF THE PARTIES

10.1. The Parties are liable for failure to perform or improper performance of their obligations under the Agreement in accordance with the Agreement and the laws of the Russian Federation.

10.2. The Customer is liable for damage caused by the Customer to the Service Provider’s property in the amount of the damage caused.

10.3. The Customer is liable for damage caused to the Service Provider’s property as a result of the actions of Guests and other persons admitted to the Room by the Customer.

10.4. The amount of damage is determined based on the cost of restoration, repair or replacement of damaged or lost property, taking into account the expenses actually incurred by the Service Provider.

10.5. The Service Provider may set off the relevant claims against the Security Deposit in accordance with Section 8 of the Offer.

10.6. If the Security Deposit is insufficient to fully compensate for the damage caused or other indebtedness under the Agreement, the Customer must reimburse the remaining amount.

10.7. The Service Provider is liable for the safekeeping of Guests’ belongings in accordance with and within the limits established by the laws of the Russian Federation.

10.8. A Guest who discovers loss, shortage or damage to belongings owned by the Guest must notify the Service Provider without delay.

11. ADDITIONAL SERVICES AND THIRD-PARTY SERVICES

11.1. The Customer and Guests may be offered additional services not included in the accommodation price.

11.2. Additional paid services are provided solely at the request of the Customer or Guest. The price and principal terms of the relevant service are communicated before it is ordered.

11.3. The Service Provider may engage third parties to provide additional services while remaining a party to the relevant relationship with the Customer or Guest if the service is purchased from the Service Provider.

11.4. Certain goods and services may be sold or provided independently by third parties in their own name. In such case, the agreement for the purchase of the relevant goods or services is entered into directly between the Customer or Guest and the relevant third party, and such goods or services do not form part of the subject matter of the Agreement.

11.5. Where goods or services are sold or provided by a third party, information about the relevant seller or service provider is communicated to the Customer or Guest when the order is placed or directly at the place where the goods or services are supplied.

12. FORCE MAJEURE

12.1. A Party is released from liability for failure to perform or improper performance of its obligations under the Agreement if it proves that proper performance became impossible due to force majeure circumstances, meaning extraordinary and unavoidable circumstances under the given conditions.

12.2. A Party for which performance becomes impossible due to force majeure circumstances must notify the other Party of such circumstances within a reasonable period and, where possible, of their expected duration.

12.3. The occurrence of force majeure circumstances does not release the Parties from obligations that became due before such circumstances arose, provided that performance remains possible.

12.4. If force majeure circumstances make further performance of the Agreement impossible, the consequences of termination of the Agreement are determined in accordance with the laws of the Russian Federation. 13. DISPUTE RESOLUTION

13.1. The Parties shall seek to resolve disputes and disagreements arising in connection with the conclusion, performance, amendment or termination of the Agreement through negotiations.

13.2. The Customer may submit an inquiry or claim to the Service Provider by email at info@inpremiumhotel.com or using other contact details provided on the Website.

13.3. If no agreement is reached, the dispute shall be resolved by a court in accordance with the laws of the Russian Federation.

14. FINAL PROVISIONS

14.1. The Agreement is concluded electronically by Acceptance of the Offer in accordance with the procedure set out in Section 4 of the Offer.

14.2. The Offer, Accommodation Rules, Price List and Booking Confirmation collectively determine the terms of the Agreement between the Service Provider and the Customer.

14.3. The individual terms of a specific Booking specified in the Booking Confirmation apply to the relevant Agreement together with the terms of the Offer.

14.4. In the event of a conflict between the individual terms expressly specified in the Booking Confirmation and the general terms of the Offer, the individual terms of the relevant Booking shall apply, unless otherwise provided by the laws of the Russian Federation.

14.5. Legally significant communications relating to performance of the Agreement may be sent by the Parties by e-mail and messaging services using the contact details provided by the Customer when making the Booking or specified by the Service Provider on the Website.

14.6. The Customer is responsible for the accuracy of the contact details provided and must ensure that messages can be received using those contact details throughout the period connected with performance of the Agreement.

14.7. Information and notices sent to the Customer using the contact details provided when making the Booking are deemed to have been sent in the proper manner unless the Service Provider has been notified by the Customer of a change to the relevant contact details.

14.8. The Service Provider may amend the Offer, the Accommodation Rules and the Price List by publishing new versions on the Website. Such amendments apply to Agreements concluded after the relevant new version is published, unless otherwise provided by the laws of the Russian Federation or an agreement between the Parties.

14.9. The invalidity or unenforceability of any individual provision of the Offer does not affect the validity of its remaining provisions.

14.10. In all matters not expressly governed by the Agreement, the Parties shall be guided by the laws of the Russian Federation, including consumer protection legislation and the Rules for the Provision of Hotel Services and Services of Other Accommodation Facilities in the Russian Federation.